All Systems Operational

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Latitude.sh publishes on this page the latest information on availability of its services. Sign up to receive information via email or SMS about intermittency or unavailability. We will also tell you about future scheduled maintenance on our infrastructure.

Uptime over the past 90 days. View historical uptime.
Regions Operational
90 days ago
99.96 % uptime
Today
MH1 (Sao Paulo) ? Operational
90 days ago
100.0 % uptime
Today
SP1 (Sao Paulo) ? Operational
90 days ago
100.0 % uptime
Today
MI1 (Miami) ? Operational
90 days ago
100.0 % uptime
Today
CH1 (Chicago) ? Operational
90 days ago
100.0 % uptime
Today
LA2 (Los Angeles) ? Operational
90 days ago
100.0 % uptime
Today
NY2 (New York) ? Operational
90 days ago
100.0 % uptime
Today
SYD1 (Sydney) ? Operational
90 days ago
100.0 % uptime
Today
DAL2 (Dallas) ? Operational
90 days ago
100.0 % uptime
Today
SAN (Santiago) ? Operational
90 days ago
100.0 % uptime
Today
TY1 (Tokyo) ? Operational
90 days ago
100.0 % uptime
Today
LON (London) ? Operational
90 days ago
100.0 % uptime
Today
MEX (Mexico) ? Operational
90 days ago
99.42 % uptime
Today
ASH (Ashburn) ? Operational
90 days ago
100.0 % uptime
Today
BUE (Buenos Aires) ? Operational
90 days ago
100.0 % uptime
Today
BGT (Bogota) Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
Developer Docs ? Operational
90 days ago
99.98 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Looking Glass ? Operational
90 days ago
100.0 % uptime
Today
Remote access ? Operational
90 days ago
100.0 % uptime
Today
Automation Tool ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 1, 2023

No incidents reported today.

May 31, 2023

No incidents reported.

May 30, 2023
Los Angeles Maintenance (May 30th - 00:00 GMT-7)
Completed - The scheduled maintenance has been completed.
May 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:00 UTC
Scheduled - In order to optimize the capacity of network connections in Los Angeles, we will carry out Rack migrate our devices from the Border Layer of our infrastructure on May 30th, starting at 00:00 hours, Los Angeles local time GMT-7.

The maintenance scheduled is 6 hours, from 00:00 to 06:00 GMT-7, during this period you may experience increased latency and brief disconnections, however, our team will be working to make it as fast as possible and with the possibility of no interruptions of services in the Data Center.

We apologize for the inconvenience, and our Network Operations Team is available to answer any questions you may have regarding this maintenance via email (netops@latitude.sh).
May 9, 16:02 UTC
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023
Los Angeles Maintenance (May 23th - 00:00 GMT-7)
Completed - The scheduled maintenance has been completed.
May 23, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 07:00 UTC
Scheduled - In order to optimize the capacity of network connections in Los Angeles, we will carry out Rack migrate our devices from the Border Layer of our infrastructure on May 23th, starting at 00:00 hours, Los Angeles local time GMT-7.

The maintenance window is 6 hours, from 00:00 to 06:00 GMT-7, during this time you may experience increased latency and bursts in services in the Data Center.

We apologize for the inconvenience, and our Network Operations Team is available to answer any questions you may have regarding this maintenance via email (netops@latitude.sh)
May 9, 16:02 UTC
PDU Swap - Dallas Cabinets (May 23rd - 04:00 UTC)
Completed - The scheduled maintenance has been completed.
May 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 04:01 UTC
Scheduled - We would like to inform you that our field team in Dallas will be conducting scheduled maintenance on May 23rd, starting at 04AM (UTC). The purpose of this maintenance is to replace the PDUs (Power Distribution Units) in our cabinets. We want to assure you that all of our equipment and PDUs are redundant, which significantly reduces the likelihood of any issues arising during the procedure. Thus, we consider this a very low-risk maintenance.

Here is the detailed timeframe regarding the maintenance:

Start: May 23rd, 04AM UTC
End: May 23rd, 10AM UTC

The purpose of replacing the PDUs in the cabinet is to support a higher electrical density. By implementing these upgraded PDUs, we aim to enhance the safety and resilience of our current infrastructure, ensuring a more robust and reliable system.

We want to emphasize that this maintenance activity is not expected to affect any of your services. You can continue to utilize our services without any interruptions or inconvenience during this procedure.

We understand the importance of maintaining uninterrupted service, and that's why we want to emphasize that our 24/7 support team will be readily available throughout the entire process. If you have any concerns or require assistance, please don't hesitate to reach out to us at support@latitude.sh.
May 10, 09:14 UTC
Automation Tool Maintenance (May 23th - 00:00 AM UTC)
Completed - The scheduled maintenance has been completed.
May 23, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 UTC
Scheduled - Our automation tool will be undergoing scheduled maintenance on May 23th and will be unavailable for the period informed below:

Start - May 23th - 00:00 AM UTC
End - May 23th - 01:00 AM UTC

The goal of this maintenance is to update Debian images in our automation tool. The maintenance period is scheduled to take 1 hour, however, we do expect it to be over earlier than that.

During this maintenance period, you will not be able to:

* Deploy bare metal servers.
* Reinstall your servers.

Please be aware that this maintenance will not affect your current servers in any way. Our operations team (support@latitude.sh) is available to answer any questions you might have concerning this activity.
May 21, 18:20 UTC
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023
Emergency Maintenance - Buenos Aires
Completed - The scheduled maintenance has been completed.
May 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 08:00 UTC
Scheduled - Aiming to provide your servers with the most efficient and secure environment, we will perform emergency maintenance on 05/20/2023 in Buenos Aires - starting at 08:00 am (UTC). The maintenance window is 1 hour, however, we expect it to be over as soon as possible.

For the past few weeks, we have seen unexpected traffic drops in the Buenos Aires data center, impacting some clients' operations. These drops could be related to a process failure on one of our network equipment, where a new configuration and a reboot need to be done to try to solve it. All devices inside this data center will lose connection during this maintenance. The Network Engineering team is focused on this so that the network downtime will be shortened as much as possible.

We apologize for the inconvenience, and our Network Operations team is available to answer any questions you may have about this maintenance via e-mail (netops@latitude.sh).
May 19, 22:15 UTC
May 19, 2023
Miami Maintenance - Equipment power supply check
Completed - The scheduled maintenance has been completed.
May 19, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 07:00 UTC
Scheduled - We want to inform you that we are planning a maintenance window to check the redundant power supply of one of our distribution equipment in the network. This update is essential to ensure continuous availability and reliability of the equipment.

The maintenance window is 3 hours, scheduled for May 19th from 07:00 to 10:00 (UTC). During this time, you may experience network losses. We will try to shorten this time as much as possible.

We apologize for any inconvenience this may cause and appreciate your understanding. Our technical team will carefully monitor the update's progress to ensure everything functions as expected.

If you have any questions or concerns, please do not hesitate to contact us via e-mail (netops@latitude.sh). We are always available to help.
May 9, 18:24 UTC
May 18, 2023

No incidents reported.

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