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Latitude.sh publishes on this page the latest information on availability of its services. Sign up to receive information via email or SMS about intermittency or unavailability. We will also tell you about future scheduled maintenance on our infrastructure.

Regions Operational
90 days ago
99.96 % uptime
Today
SAO Operational
90 days ago
99.94 % uptime
Today
SP1 Operational
90 days ago
99.97 % uptime
Today
MIA2 Operational
90 days ago
99.97 % uptime
Today
CHI Operational
90 days ago
99.9 % uptime
Today
LAX Operational
90 days ago
99.97 % uptime
Today
NYC Operational
90 days ago
99.97 % uptime
Today
SYD Operational
90 days ago
99.97 % uptime
Today
DAL Operational
90 days ago
99.97 % uptime
Today
SAN3 Operational
90 days ago
99.97 % uptime
Today
TYO3 Operational
90 days ago
100.0 % uptime
Today
LON Operational
90 days ago
99.97 % uptime
Today
MEX2 Operational
90 days ago
99.97 % uptime
Today
ASH Operational
90 days ago
99.9 % uptime
Today
BUE Operational
90 days ago
99.97 % uptime
Today
BGT Operational
90 days ago
99.97 % uptime
Today
FRA Operational
90 days ago
99.97 % uptime
Today
SAO2 Operational
90 days ago
99.97 % uptime
Today
SGP Operational
90 days ago
99.97 % uptime
Today
LON2 Operational
90 days ago
99.97 % uptime
Today
LAX2 Operational
90 days ago
99.97 % uptime
Today
AMS Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.96 % uptime
Today
Dashboard Operational
90 days ago
99.82 % uptime
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API Operational
90 days ago
99.82 % uptime
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Developer Docs Operational
90 days ago
100.0 % uptime
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Website Operational
90 days ago
100.0 % uptime
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Looking Glass Operational
90 days ago
100.0 % uptime
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Remote access Operational
90 days ago
100.0 % uptime
Today
Automation Tool Operational
90 days ago
100.0 % uptime
Today
Virtual network Operational
90 days ago
100.0 % uptime
Today
Databases Operational
90 days ago
100.0 % uptime
Today
Filesystem Operational
90 days ago
100.0 % uptime
Today
IPMI Access Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Emergency Maintenance - Bogota Feb 9, 2026 08:00-09:00 UTC

Dear Customers,
We have identified the need to adjust load-balancing parameters in Bogota Core Layer region.

Maintenance Window
- Start Date: February 09th
- Start Time: 08:00 UTC
- End Time: 09:00 UTC
- Estimated Duration: 1 hour

Expected Impact
During the maintenance window, the following impacts may occur:

- Temporary communication flaps or packet drops due to adjustments and synchronization.
- Maximum expected total outage: up to 10 minutes.

Contact Information
For questions or incidents related to this maintenance, please contact the Network Operations team: netops@latitude.sh

Posted on Feb 06, 2026 - 18:52 UTC

[Scheduled Maintenance] Sao-paulo2, Chicago - Feb 10, 2026 Feb 10, 2026 11:00-13:00 UTC

We will be performing scheduled maintenance on our infrastructure in Sao-paulo2, Chicago.

Date: Feb 10, 2026
Time: 08:00 - 10:00 BRT (11:00 - 13:00 UTC)

During this window, the following services will be temporarily unavailable:
• Server Deploy
• Server Reinstall
• Remote Access (please use VPN access instead of remote access if needed)
• Out of Band Management

Virtual machines in this region will experience a brief downtime during the maintenance window.

We apologize for any inconvenience.

Posted on Feb 10, 2026 - 11:00 UTC

[Scheduled Maintenance] Santiago, Silicon Valley - Feb 11, 2026 Feb 11, 2026 11:00-13:00 UTC

We will be performing scheduled maintenance on our infrastructure in Santiago and Silicon Valley.

Date: Feb 11, 2026
Time: 08:00 - 10:00 BRT (11:00 - 13:00 UTC)

During this window, the following services will be temporarily unavailable:
• Server Deploy
• Server Reinstall
• Remote Access (please use VPN access instead of remote access if needed)
• Out of Band Management

Virtual machines in this region will experience a brief downtime during the maintenance window.

We apologize for any inconvenience.

Posted on Feb 06, 2026 - 19:08 UTC

[Scheduled Maintenance] New York, Sydney - Feb 12, 2026 Feb 12, 2026 11:00-13:00 UTC

We will be performing scheduled maintenance on our infrastructure in New York and Sydney.

Date: Feb 12, 2026
Time: 08:00 - 10:00 BRT (11:00 - 13:00 UTC)

During this window, the following services will be temporarily unavailable:
• Server Deploy
• Server Reinstall
• Remote Access (please use VPN access instead of remote access if needed)
• Out of Band Management

Virtual machines in this region will experience a brief downtime during the maintenance window.

We apologize for any inconvenience.

Posted on Feb 06, 2026 - 19:14 UTC
Feb 7, 2026

No incidents reported today.

Feb 6, 2026
Completed - The scheduled maintenance has been completed.
Feb 6, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 11:00 UTC
Scheduled - [Scheduled Maintenance] Los Angeles, London - Feb 06, 2026

We will be performing scheduled maintenance on our infrastructure in Los Angeles and London.

Date: Feb 06, 2026
Time: 08:00 - 10:00 BRT (11:00 - 13:00 UTC)

During this window, the following services will be temporarily unavailable:
• Server Deploy
• Server Reinstall
• Remote Access (please use VPN access instead of remote access if needed)
• Out of Band Management

Virtual machines in this region will experience a brief downtime during the maintenance window.

We apologize for any inconvenience.

Feb 3, 16:39 UTC
Feb 5, 2026
Resolved - This incident has been resolved.
Feb 5, 23:55 UTC
Monitoring - This incident has been resolved.

The issue affecting Ubuntu 24.04 deployments has been fully mitigated, and all regions are now operating normally.

Deployments and reinstallations are functioning as expected across all locations.

Thank you for your patience.

Feb 5, 18:22 UTC
Update - We are continuing to work on a fix for this issue.
Feb 5, 18:19 UTC
Update - The issue affecting Ubuntu 24.04 deployments has been resolved in the majority of regions.

At this time, deployment issues persist only in the ASH (Ashburn) and CHI (Chicago) regions. All other regions are operating normally.

Our team continues to work on a fix to fully restore Ubuntu 24.04 deployments in the remaining affected regions.

Further updates will be provided as progress is made.

Feb 5, 17:03 UTC
Update - We are continuing to work on a fix for this issue.
Feb 5, 13:34 UTC
Identified - We have identified the root cause of the issue as an instability on Canonical’s side affecting Ubuntu 24.04 images.

This problem impacts new deployments and reinstallations only. Existing servers already running Ubuntu 24.04 are not affected.

Our team is monitoring the situation and working on restoring normal deployment operations for Ubuntu 24.04 across the affected regions.

As a temporary workaround, we recommend deploying an alternative OS until the issue is fully resolved.

Further updates will be shared as more information becomes available.

Feb 5, 12:23 UTC
Investigating - We are investigating an increased error rate affecting deployments with Ubuntu 24.04.

This issue only affects new deployments and reinstallations of existing servers. During the incident, if possible, prefer deploying any other OS over Ubuntu 24.04.

We are working to address this issue as soon as possible and will provide updates as we learn more and implement the necessary fixes.

Feb 5, 11:35 UTC
Completed - The scheduled maintenance has been completed.
Feb 5, 13:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 5, 11:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 11:00 UTC
Scheduled - We will be performing scheduled maintenance on our infrastructure in Amsterdam, Tokyo.

Date: Feb 05, 2026
Time: 08:00 - 10:00 BRT (11:00 - 13:00 UTC)

During this window, the following services will be temporarily unavailable:
- Server Deploy
- Server Reinstall
- Remote Access (please use VPN access instead of remote access if needed)
- Out-of-Band Access

Virtual machines in this region will experience a brief downtime during the maintenance window.

We apologize for any inconvenience.

Feb 3, 12:43 UTC
Feb 4, 2026
Completed - The scheduled maintenance has been completed.
Feb 4, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 11:00 UTC
Scheduled - We will be performing scheduled maintenance on our infrastructure in Mexico City, Singapore, Buenos Aires.

Date: Feb 04, 2026
Time: 08:00 - 10:00 BRT (11:00 - 13:00 UTC)

During this window, the following services will be temporarily unavailable:
• Server Deploy
• Server Reinstall
• Remote Access (please use VPN access instead of remote access if needed)
• Out of Band Management

Virtual machines in this region will experience a brief downtime during the maintenance window.

We apologize for any inconvenience.

Feb 3, 12:37 UTC
Feb 3, 2026
Completed - The scheduled maintenance has been completed.
Feb 3, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 11:00 UTC
Scheduled - Feb 03, 2026
We will be performing scheduled maintenance on our infrastructure in Bogota and Buenos Aires.

Date: Feb 03, 2026
Time: 08:00 – 10:00 BRT (11:00 – 13:00 UTC)

During this window, the following services will be temporarily unavailable:
• Server Deploy
• Server Reinstall
• Remote Access (please use VPN access instead of remote access if needed)
• Out-of-Band Access

We apologize for any inconvenience.

Jan 30, 19:00 UTC
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 16:00 UTC
Scheduled - Dear Customers,

We have identified a router experiencing high process utilization, specifically related to the RPD process, which is responsible for routing and traffic convergence.

To address this issue, we will perform an emergency maintenance to restart the affected equipment.

Impact:
At this time, we do not expect service impact. Traffic will be commuted to another local router during the maintenance.
However, as the issue relates to the routing process itself, which handles this traffic commutation, we are closely monitoring the activity and proactively working to mitigate any potential impact.

Our engineering team will remain engaged throughout the maintenance window and will provide updates if the situation changes.

Jan 27, 23:16 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.