All Systems Operational

About This Site

Latitude.sh publishes on this page the latest information on availability of its services. Sign up to receive information via email or SMS about intermittency or unavailability. We will also tell you about future scheduled maintenance on our infrastructure.

Regions Operational
90 days ago
99.97 % uptime
Today
SAO (Sao Paulo) ? Operational
90 days ago
100.0 % uptime
Today
SP1 (Sao Paulo) ? Operational
90 days ago
100.0 % uptime
Today
MIA (Miami) ? Operational
90 days ago
100.0 % uptime
Today
CHI (Chicago) ? Operational
90 days ago
100.0 % uptime
Today
LAX (Los Angeles) ? Operational
90 days ago
100.0 % uptime
Today
NYC (New York) ? Operational
90 days ago
100.0 % uptime
Today
SYD (Sydney) ? Operational
90 days ago
100.0 % uptime
Today
DAL2 (Dallas) ? Operational
90 days ago
100.0 % uptime
Today
SAN (Santiago) ? Operational
90 days ago
99.68 % uptime
Today
TYO (Tokyo) ? Operational
90 days ago
100.0 % uptime
Today
LON (London) ? Operational
90 days ago
100.0 % uptime
Today
MEX (Mexico) ? Operational
90 days ago
99.95 % uptime
Today
ASH (Ashburn) ? Operational
90 days ago
100.0 % uptime
Today
BUE (Buenos Aires) ? Operational
90 days ago
100.0 % uptime
Today
BGT (Bogota) Operational
90 days ago
100.0 % uptime
Today
FRA (Frankfurt) ? Operational
90 days ago
100.0 % uptime
Today
SAO2 (Sao Paulo) ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Developer Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Looking Glass ? Operational
90 days ago
100.0 % uptime
Today
Remote access ? Operational
90 days ago
100.0 % uptime
Today
Automation Tool ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ISP Connection Maintenance - London Apr 28, 2024 21:00 - Apr 29, 2024 05:00 UTC
We will be conducting scheduled maintenance on the London Data center to improve the connections to our ISPs. This update is crucial to ensure the continuous availability and reliability of our services.

Here are the details of the maintenance schedule:
Start: April 28th - 21:00 UTC
End: April 29th - 05:00 UTC

This maintenance will cause latency increases and bursts to the network.

We recognize the importance of maintaining uninterrupted service, which is why our 24/7 support team will be available throughout the entire process. If you have any concerns or need assistance, please feel free to contact us at netops@latitude.sh.

Posted on Apr 26, 2024 - 17:59 UTC
Dallas Border - Maintenance May 3, 2024 10:00-12:00 UTC
In order to optimize security at the Dallas Data Center, we will be updating the logical configuration of our Infrastructure Border Layer on May 3rd, starting at 10:00 AM UTC.

The maintenance window is scheduled for 2 hours, from 10:00 to 12:00 UTC. During this time, you may experience increased latency and service drops in the Data Center.

We apologize for any inconvenience this may cause. Our Network Operations Team is available to address any questions regarding this maintenance via email (netops@latitude.sh).

Posted on Apr 26, 2024 - 15:32 UTC
Past Incidents
Apr 26, 2024

No incidents reported today.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Resolved - This incident has been resolved.
Apr 19, 11:39 UTC
Investigating - Our network team is currently investigating a network outage at our Santiago data center.
Contact us at netops@latitude.sh if you need more information, we will update this Status Page as well as we work on the issue.

Apr 19, 04:45 UTC
Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 04:00 UTC
Scheduled - Dear Customers,
In order to optimize our network structure in the Santiago Data Center, we will update the logical configuration of our Border and Core Layer Infrastructure.

Maintenance Schedule:
- Start Date: Apr 18th
- Start Time: 04:00 AM UTC
- End Time: 10:00 AM UTC
- Duration: 06 hours

Expected Impact:
During this maintenance window, you may experience:
- Increased latency
- Bursts in services at the Data Center

We understand that network disruptions can be inconvenient, and we apologize for any inconvenience this may cause.

Contact Information:
Our dedicated Network Operations Team is available to address any questions or concerns you may have regarding this maintenance. Please reach out to us via email at (netops@latitude.sh).

We appreciate your understanding and support as we work to improve our network infrastructure. Thank you for being a valued customer.

Apr 15, 20:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 UTC
Scheduled - We will be conducting scheduled maintenance to inspect the redundant power connections of our network devices. This update is crucial to ensure the continuous availability and reliability of the equipment.

Here are the details of the maintenance timeframe:
Start: April 18th - 05:00 UTC
End: April 18th - 08:00 UTC

We want to stress that this maintenance activity is not expected to impact any of your services. You can continue to use our services without interruption or inconvenience during this process.

We recognize the importance of maintaining uninterrupted service, which is why our 24/7 support team will be available throughout the entire process. If you have any concerns or need assistance, please feel free to contact us at support@latitude.sh.

Apr 16, 20:50 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.