All Systems Operational

About This Site

Latitude.sh publishes on this page the latest information on availability of its services. Sign up to receive information via email or SMS about intermittency or unavailability. We will also tell you about future scheduled maintenance on our infrastructure.

Regions Operational
90 days ago
99.97 % uptime
Today
SAO (Sao Paulo) ? Operational
90 days ago
100.0 % uptime
Today
SP1 (Sao Paulo) ? Operational
90 days ago
100.0 % uptime
Today
MIA (Miami) ? Operational
90 days ago
100.0 % uptime
Today
CHI (Chicago) ? Operational
90 days ago
100.0 % uptime
Today
LAX (Los Angeles) ? Operational
90 days ago
100.0 % uptime
Today
NYC (New York) ? Operational
90 days ago
100.0 % uptime
Today
SYD (Sydney) ? Operational
90 days ago
100.0 % uptime
Today
DAL2 (Dallas) ? Operational
90 days ago
100.0 % uptime
Today
SAN (Santiago) ? Operational
90 days ago
99.68 % uptime
Today
TYO (Tokyo) ? Operational
90 days ago
100.0 % uptime
Today
LON (London) ? Operational
90 days ago
100.0 % uptime
Today
MEX (Mexico) ? Operational
90 days ago
99.95 % uptime
Today
ASH (Ashburn) ? Operational
90 days ago
100.0 % uptime
Today
BUE (Buenos Aires) ? Operational
90 days ago
100.0 % uptime
Today
BGT (Bogota) Operational
90 days ago
100.0 % uptime
Today
FRA (Frankfurt) ? Operational
90 days ago
100.0 % uptime
Today
SAO2 (Sao Paulo) ? Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Developer Docs ? Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
Looking Glass ? Operational
90 days ago
100.0 % uptime
Today
Remote access ? Operational
90 days ago
100.0 % uptime
Today
Automation Tool ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024
Resolved - This incident has been resolved.
Apr 19, 11:39 UTC
Investigating - Our network team is currently investigating a network outage at our Santiago data center.
Contact us at netops@latitude.sh if you need more information, we will update this Status Page as well as we work on the issue.

Apr 19, 04:45 UTC
Apr 18, 2024
Completed - The scheduled maintenance has been completed.
Apr 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 04:00 UTC
Scheduled - Dear Customers,
In order to optimize our network structure in the Santiago Data Center, we will update the logical configuration of our Border and Core Layer Infrastructure.

Maintenance Schedule:
- Start Date: Apr 18th
- Start Time: 04:00 AM UTC
- End Time: 10:00 AM UTC
- Duration: 06 hours

Expected Impact:
During this maintenance window, you may experience:
- Increased latency
- Bursts in services at the Data Center

We understand that network disruptions can be inconvenient, and we apologize for any inconvenience this may cause.

Contact Information:
Our dedicated Network Operations Team is available to address any questions or concerns you may have regarding this maintenance. Please reach out to us via email at (netops@latitude.sh).

We appreciate your understanding and support as we work to improve our network infrastructure. Thank you for being a valued customer.

Apr 15, 20:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 UTC
Scheduled - We will be conducting scheduled maintenance to inspect the redundant power connections of our network devices. This update is crucial to ensure the continuous availability and reliability of the equipment.

Here are the details of the maintenance timeframe:
Start: April 18th - 05:00 UTC
End: April 18th - 08:00 UTC

We want to stress that this maintenance activity is not expected to impact any of your services. You can continue to use our services without interruption or inconvenience during this process.

We recognize the importance of maintaining uninterrupted service, which is why our 24/7 support team will be available throughout the entire process. If you have any concerns or need assistance, please feel free to contact us at support@latitude.sh.

Apr 16, 20:50 UTC
Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 12:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 11:00 UTC
Scheduled - Aiming to provide the most efficient and secure environment for your servers, we will conduct scheduled maintenance on April 11th in Mexico, beginning at 11:00 AM (UTC). The maintenance window is expected to last for 2 hours; however, we anticipate completing it sooner if possible.

This maintenance is necessary to address a physical link issue, enhancing network redundancy in the region. This improvement will bolster the safety and capacity of your servers while affording us greater scalability in our infrastructure.
During the scheduled period, you may experience brief service bursts for services hosted in the region. Our team is diligently working to minimize the impact, aiming for a swift resolution with the potential for no impact.

Maintenance Schedule:
Date: April 11th
Start Time: 11:00 AM (UTC)
End Time: 1:00 PM (UTC)
Duration: 2 hours

We apologize for any inconvenience this may cause and understand the impact of network disruptions. Our Network Operations team is available to address any queries regarding this maintenance via email at netops@latitude.sh.

Apr 4, 17:51 UTC
Apr 10, 2024

No incidents reported.

Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 08:00 UTC
Scheduled - Dear Customers,

In order to optimize our network structure in the Sao Paulo Data Centers, we will update the logical and physical changes of our Core Layer Infrastructure.

Maintenance Schedule:

- Start Date: April 09th
- Start Time: 08:00 UTC
- End Time: 13:00 UTC
- Duration: 05 hours

Expected Impact:
During this maintenance window, you may experience:

- Increased latency
- Bursts in services at the Data Center

We understand that network disruptions can be inconvenient, and we apologize for any inconvenience this may cause.

Contact Information:
Our dedicated Network Operations Team is available to address any questions or concerns you may have regarding this maintenance. Please reach out to us via email at (netops@latitude.sh).

We appreciate your understanding and support as we work to improve our network infrastructure.

Mar 26, 19:46 UTC
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.