Intermittent 5xx errors on Dashboard and API

Incident Report for Latitude sh

Resolved

Between 14:00 BRT and 14:10 BRT (17:00 UTC — 17:10 UTC) on May 22, 2026, a subset of customers experienced intermittent 5xx errors on the Dashboard and API.

The issue was identified, mitigated, and services are fully operational.

We apologize for the inconvenience. If you continue to experience issues, please reach out to our support team.

Posted May 22, 2026 - 17:00 UTC