We would like to inform you that we will be performing an upgrade of the core infrastructure at our Dallas Data Center. This maintenance includes the replacement of existing core switches with new equipment, improving performance, reliability, and overall network protection.
Maintenance Schedule:
- Start Date: October 30th - Start Time: 06:00 AM UTC - End Time: 11:00 AM UTC - Duration: 05 hours
Expected Impact: During this maintenance window, you may experience:
- Increased latency: Temporary delays in network response. - Service disruptions: Short interruptions or brief packet loss due to traffic switchover. - Maximum total outage: Up to 10 minutes.
We understand that network interruptions can be inconvenient, and we appreciate your understanding as we make these important improvements to enhance the stability and security of our network.
Contact Information: Our dedicated Network Operations Team is available to address any questions or concerns you may have regarding this maintenance. Please reach out to us via email at (netops@latitude.sh)
Posted Oct 14, 2025 - 14:50 UTC
This scheduled maintenance affects: Services (Looking Glass, Remote access) and Regions (DAL).