Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 07, 2026 - 08:00 UTC
Scheduled
Dear Customers,
In order to maintain the stability, performance, and reliability of our network infrastructure, we will perform an emergency software upgrade on our Core Switches. This emergency maintenance is required to address a known software bug that may cause unexpected increases in CPU utilization. Under certain conditions, high CPU utilization could impact the processing of network traffic and potentially lead to network performance degradation or service instability.
To mitigate this risk and prevent the issue from affecting our services, it is necessary to upgrade the Core Switches to a software version that includes the appropriate fix. This emergency maintenance is important to ensure the continued stability, performance, and reliability of our Core Infrastructure.
Maintenance Schedule: Start Date: October 7th, 2026 Start Time: 08:00 AM UTC End Time: 04:00 PM UTC Duration: 08 hours
Expected Impact: During this maintenance window, you may experience: Increased latency: You may notice temporary delays in network response.
Service disruptions: Short spikes, packet drops, or brief interruptions may occur due to traffic adjustments during the Core Switches upgrade.
We are performing this emergency maintenance to address the identified software bug and mitigate potential CPU utilization issues that could affect network traffic. This activity is necessary to maintain the quality, stability, and reliability of our services.
We understand that emergency maintenance may cause inconvenience, and we apologize for any disruption this activity may cause.
Contact Information: Our dedicated Network Operations Team is available to address any questions or concerns you may have regarding this maintenance. Please reach out to us via email at (netops@latitude.sh).
Posted Oct 05, 2026 - 14:08 UTC
This scheduled maintenance affected: Services (Looking Glass, Remote access) and Regions (DAL).