Network Connectivity Issues - New York

Incident Report for Latitude sh

Resolved

We experienced an issue on one of our border routers in New York. The router did not fail completely, however some services were impacted, which required a reboot to fully restore normal operation. During this time, our redundant infrastructure ensured that only part of the traffic was affected. Traffic is now fully stable, we are monitoring the health status closely and will share a full update once our investigation is complete.

Posted Jun 26, 2026 - 23:26 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 26, 2026 - 23:09 UTC

Investigating

We are currently investigating this issue.

Posted Jun 26, 2026 - 22:09 UTC

This incident affected: Regions (NYC).