We would like to inform you that the maintenance window scheduled for tonight, as previously communicated, has been canceled. We apologize for any inconvenience this may cause.
The maintenance will be rescheduled for a later date, yet to be determined. Once we have a new date confirmed, we will provide all necessary information well in advance to ensure you are prepared.
We are committed to conducting this upgrade in a manner that minimizes any impact on your services and ensures a smooth transition.
If you have any questions or concerns, please don't hesitate to reach out to us. Our support team will be available to assist you.
We appreciate your understanding and patience as we work to ensure the stability and efficiency of our services.
Best Regards,
Posted Apr 01, 2024 - 20:31 UTC
Scheduled
Dear Customers,
In order to optimize our network structure in the Santiago Data Center, we will update the logical configuration of our Border and Core Layer Infrastructure.
Maintenance Schedule:
- Start Date: April 02nd - Start Time: 00:00 UTC-3 - End Time: 06:00 UTC-3 - Duration: 06 hours
Expected Impact: During this maintenance window, you may experience:
- Increased latency - Bursts in services at the Data Center
We understand that network disruptions can be inconvenient, and we apologize for any inconvenience this may cause.
Contact Information:
Our dedicated Network Operations Team is available to address any questions or concerns you may have regarding this maintenance. Please reach out to us via email at (netops@latitude.sh).
We appreciate your understanding and support as we work to improve our network infrastructure. Thank you for being a valued customer.
Posted Mar 12, 2024 - 18:24 UTC
This scheduled maintenance affected: Services (Looking Glass, Remote access) and Regions (SAN (Santiago)).