This is a reminder regarding the upcoming planned maintenance event that will impact connectivity for the entire Sao Paulo site.
Purpose of Maintenance:
As part of our ongoing efforts to optimize infrastructure performance, we will be upgrading the border infrastructure at our Sao Paulo Data Center. The work will be performed in small tasks to minimize the overall impact and reduce downtime.
This maintenance is essential and cannot be postponed. During the maintenance window, brief service interruptions may occur, with downtime not expected to exceed 01 hour.
Work will begin as close as possible to the start of the maintenance window. The maintenance window duration includes additional time to accommodate any unforeseen issues or rollback procedures, ensuring all activities are completed safely within the scheduled timeframe.
Impacted Service(s): Downtime is not expected to exceed 01 hour
Start Date and Time: Sun, 05 Jul 2026 03:00:00 UTC
End Date and Time: Sun, 05 Jul 2026 10:00:00 UTC
Do you have questions about this maintenance activity? Did you know you can chat with us 24/7/365? Most support interactions are handled best via email at netops@latitude.sh.
Posted Jun 16, 2026 - 18:57 UTC
This scheduled maintenance affects: Regions (SAO, SAO2) and Services (Looking Glass, Remote access).