Santiago - Emergencial Border Layer Maintenance
Scheduled Maintenance Report for
The scheduled maintenance has been completed.
Posted Feb 01, 2024 - 08:03 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 01, 2024 - 06:00 UTC
Dear Customers,

In order to solve the issue detected in Santiago, we will need to make an emergency upgrade in the Border Router of our infrastructure.

We are pleased to announce the upcoming emergency implementation of a new interface to increase network infrastructure throughput in Santiago.

Maintenance Schedule:
- Start Date: February 01st
- Start Time: 03:00 UTC -3
- End Time: 05:00 UTC -3
- Duration: 2 hours

Expected Impact:
During this maintenance window, you may experience:

- Increased latency
- Brief disconnections at the Data Center

However, our team will be working to make it as fast as possible and with the interruptions possibility of services in the Data Center.

Contact Information:
Our dedicated Network Operations Team is available to address any questions or concerns you may have regarding this maintenance. Please reach out to us via email at []

We appreciate your understanding and support as we work to improve our network infrastructure. Thank you for being a valued customer.
Posted Jan 31, 2024 - 18:28 UTC
This scheduled maintenance affected: Services (Looking Glass, Remote access, Automation Tool) and Regions (SAN (Santiago)).